QUESTION 1

1. Which of the following is most likely to be considered an example of surface bargaining?
3. A.An employer decides to implement the terms of their final offer in the hopes that employees will like the contract and pressure the union to settle.
4. B.An employer refuses to give the union financial information it has requested after telling the union that their demands are unreasonable in light of the company's tentative financial position.
5. C.An employer uses delay tactics such as scheduling conflicts, withdrawing items that were already settled, and delaying the release of information important to negotiations.
6. D.An employer, unsatisfied with the contract terms being offered by the union, negotiates directly with an influential employee who is not on the negotiating team in the hopes that she will convince other employees to agree to the terms.

QUESTION 2

1. Unionization in the public sector must be treated differently than unionization in the private sector because public sector goods and services are often essential to public safety and health and are not traded in a competitive market.
3. True
4. False

QUESTION 3

1. The process of producing a legally binding, written contract that specifies wages, benefits, layoff policies, grievance procedures, etc. is called:
3. A.Direct dealing.
4. B.Authorization campaigning.
5. C.Attitudinal structuring.
6. D.Collective bargaining.

QUESTION 4

1. If the union's resistance point is 3% and their target is 5%, while the employer's resistance point is 2.5% with a target of 0:
3. A.The contract zone is likely to change.
4. B.There is a small contract zone.
5. C.There is a large contract zone.
6. D.There is no contract zone.

QUESTION 5

1. When unions negotiate contracts with one company at a time, each modeling their settlements after prior contracts negotiated in the same industry or covering similar jobs, it is known as:
3. A.Hardball tactics.
4. B.Contract modeling.
5. C.Concession bargaining.
6. D.Pattern bargaining.

QUESTION 6

1. A unilateral change as it pertains to bad faith bargaining occurs when:
3. A.An employer changes wages, benefits or other terms of employment without first bargaining with the union.
4. B.The union agrees to a change in wages, benefits or other terms of employment without first consulting the employees.
6. C.An employer changes wages, benefits or other terms of employment without first consulting the employees.
7. D.The government imposes a settlement on the employer and the union because they are unable to reach an agreement.

QUESTION 7

1. In the 1960's, Lemuel Boulware determined General Electric's desired contract based on a careful financial analysis and a survey of the employees. He then crafted a "take it or leave it" proposal, presented it to the union, and refused to engage in discussions over the contract proposal. This is best described as an extreme example of:
3. A.Direct dealing.
4. B.Surface bargaining.
5. C.Unilateral changes.
6. D.Refusal to provide information to the union.

QUESTION 8

1. Thibeaux Printing is in negotiations with its 59 press operators. Though Thibeaux is meeting regularly with the union, it eventually becomes clear that they have no interest in moving on their offer and are simply doing the bare minimum to appear as if serious bargaining is going on. This is an example of illegal bad faith bargaining.
3. True
4. False

QUESTION 9

1. One key difference in collective bargaining occurring in the public sector as compared to the private sector is that the management structure of public sector agencies are more hierarchical than in the private sector.
3. True
4. False

QUESTION 10

1. The wages and benefits of federal government employees are determined:
3. A.By the Director of the Office of Personnel Management.
4. B.Through collective bargaining.
5. C.By civil service rules.
6. D.By Presidential directive.

QUESTION 11

1. Which of the following is not a part of the time line of the bargaining (negotiation) process?
3. A.Exchange proposals.
4. B.Assign a bargaining team.
5. C.Conduct benchmarking.
6. D.Rights arbitration in case of impasse.

QUESTION 12

1. Once a contract has been settled, in most cases it must be approved by _______________________ before it can go into effect.
3. A.The rank and file union members.
4. B.The National Labor Relations Board.
5. C.The Equal Employment Opportunity Commission.
6. D.The company Board of Directors.

QUESTION 13

1. 60 days before contract negotiations are set to begin, the parties provide the Federal Mediation and Conciliation Service:
3. A.Notice of intent to strike or lockout.
4. B.Petition for election.
5. C.Notice of intent to bargain.
6. D.Authorization cards.

QUESTION 14

1. Direct dealing occurs when an employer tries to do an "end around" the union by talking to the employees and getting their input on issues related to negotiations without going through the union first.
3. True
4. False

QUESTION 15

1. As long as the employer has bargained in good faith, once an impasse in negotiations has been reached it is within its legal rights to make unilateral changes by implementing whatever terms it wants.
3. True
4. False

6.66666 points

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