QUESTION $1$

Which of the following is the first step of the communication process?

Itranscript

a$.$ Get ready to rumble

b$.$ Encode your message

c$.$ Sender has idea

d$.$ Sender has a dream

QUESTION $2$

The $33$ Writing Process consists of Prewriting, Drafting, and $...$

transcript

a$.$ Submission

b$.$ More drafting

c$.$ Revising

d$.$ Mountain climbing

QUESTION $3$

Which is not one of the factors your book suggests when selecting the best channel of communication?

a$.$ Significance of the outcome

b$.$ Importance of the message

c$.$ Cost of the channel

d$.$ Degree of formality desired

QUESTION $4$

Profiling your audience is not a pivotal step in the writing process.

Itranscript

True

False

QUESTION $5$

True of false: Most business messages require a formal tone.

Itranscript

True

False

QUESTION $6$

Which is an example of an unbiased language?

transcript

a$.$ Fireman

b$.$ Waitress

c$.$ Businessman

d$.$ Server

QUESTION $4$

Profiling your audience is not a pivotal step in the writing process.

Itranscript

True

False

QUESTION $5$

True of false: Most business messages require a formal tone.

Itranscript

True

False

QUESTION $6$

Which is an example of an unbiased language?

transcript

a$.$ Fireman

b$.$ Waitress

c$.$ Businessman

d$.$ Server

QUESTION $7$

Which one of the following messages is postive?

Itranscript

This plan definitely cannot succeed.

You failed to include your credit card number.

We will credit your account as soon as we receive your package

If you don't clean up your act we will fire you.

QUESTION $8$

True or false: An easy way to avoid biased language is to change your word from singular to plural so you can use "they" as a pronoun instead of $"$he$"$

Itranscript

True

False

QUESTION $9$

Which uses more precise language?

Itranscript

a$.$ a change in profits

b$.$ to say

c$.$ to think about

d$.$ to identify, examine, and inspect

QUESTION $7$

Which one of the following messages is postive?

Itranscript

This plan definitely cannot succeed.

You failed to include your credit card number.

We will credit your account as soon as we receive your package

If you don't clean up your act we will fire you.

QUESTION $8$

True or false: An easy way to avoid biased language is to change your word from singular to plural so you can use "they" as a pronoun instead of $"$he$"$

Itranscript

True

False

QUESTION $9$

Which uses more precise language?

Itranscript

a$.$ a change in profits

b$.$ to say

c$.$ to think about

d$.$ to identify, examine, and inspect

QUESTION $9$

Which uses more precise language?

Itranscript

a$.$ a change in profits

b$.$ to say

c$.$ to think about

d$.$ to identify, examine, and IInnssppeecctt

QUESTION $10$

Which of the following is an example of conversational diction?

Itranscript

If the principals persevere, they will secure the contact.

We regret to inform you that your order has been cancelled.

You just pissed me off.

Please return your contracts to me$.$

QUESTION $10$

Which of the following is an example of conversational diction?

Itranscript

If the principals persevere, they will secure the contact.

We regret to inform you that your order has been cancelled.

You just pissed me off.

Please return your contracts to me$.$