QUESTION 10 Which is NOT an organizational structure? O Flat O Functional O Divisional O Chain of Command QUESTION 11 An advantage of using teams is that they can outperform individual contributions and generate more ideas. True O False QUESTION 12 An advantage of using teams can be group think True O False QUESTION 13 An organizational structure that groups together similar or related occupational specialties (or jobs) is called: O Matrix structure Divisional structure Simple structure O Functional structureQUESTION 14 How jobs are grouped together is called O Span of control Chain of command O Departmentalization O Centralization QUESTION 15 During the storming stage of team development often arises O Cohesiveness O Close relationships O Conflict O Communication QUESTION 16 The final step in the strategic management process is evaluating results. True False QUESTION 17 Hierarchy of authority is an element found in organziations O True O FalseVice President Northeast Midwest Western Region Region Region This organizational structure is divided by customer group O Tru O False QUESTION 19 Which of the following is a current trend in job design and organziation O Flatter structures O Employee empowerment O Flexible work arrangements O All of the above QUESTION 20 Collective efficacy is the team's belief that it is capable of organizing and working together to reach its goals. O True FalseQUESTION 6 Situational analysis is a tool managers can use to understand their competitor O True O False QUESTION 7 Why is strategic management important O It has a positive impact on performance O It helps complex organizations work together O It's not important O A & B QUESTION 8 There are seven steps in the strategic management process True O False QUESTION 9 Step one of the strategic management process involes O Doing an External Analysis O Identifying the Organization's Current Mission, Goals, and Strategies O Formulating Strategies O Implementing StrategiesQUESTION 1 Characteristics of effective teams include all of the following EXCEPT: Good communication O Appropriate leadership O Clear goals O All of these are characteristics of effective teams QUESTION 2 In the strategic management process, doing an external analysis and an internal analysis results in a SWOT analysis O True O False QUESTION 3 Two characteristics of team effectiveness are accountability and commitment O True O False QUESTION 4 Competitive advantage is a strategic way to avoid social loafing O True O False QUESTION 5 When it comes to competitive advantage, businesses that try to do too many things well often don't succeed at doing anything extremely well O True O False