Question 1(1 point)

Marsha, a Black Belt leading a DMAIC project, and her team are certain which improvements they want to make but want to validate that these improvements will deliver the expected results. A great way to validate these expected results is to _____________.

Question 1 options:

a)

use a CE matrix

b)

conduct a FMEA

c)

conduct a pilot study

d)

use a control chart

Question 2(1 point)

A team is fiercely debating which improvement ideas should become a reality. As the project leader, a good way to take the emotion out of a charged situation is to ____________________________.

Question 2 options:

a)

onally make the final choice as the leader

b)

consult with the two or three most reasonable employees and make a recommendation

c)

make the decision with a solution selection matrix

d)

None of the above

Question 3(1 point)

If a business is unsure of the success of a new project, it would be wise to complete a feasibility study before undertaking it.

Question 3 options:

TrueFalse

Question 4(1 point)

Due to its ability to deliver a product at a low cost, a company is considering launching a new product in an unfamiliar industry with a good amount of competition. As part of a SWOT analysis, its "threats" must be considered. Given the situation, which of the following item(s) may be a threat?

Question 4 options:

a)

existing companies in the new industry

b)

industry knowledge

c)

low cost to manufacture

d)

all of the above

Question 5(0.5 points)

Vickie's boss is not sure she should be running a project because he is concerned that the benefits of new business will not outweigh the costs. Which of the following measures may be useful in evaluating this decision?

Question 5 options:

a)

expected profit

b)

expected value

c)

costs

d)

none of the above