Question 12 After my vacation in Miami the Airbnb immediately sent me a survey to rate my experience and even asked me to rate them high with 5 stars on Yelp if I enjoyed my stay. I read the reviews before I rented the condo so I made sure I gave good honest feedback. This is also known as Platform scoring Post purchase scoring Social media evaluation O Social scoring Question 13 2.5 p Psychological time theory Waiting in line Queuing theory O Timestyle theory 2.5 pt: When you go to a retailer like TJMaxx there is a maze while you stand in line to check out of the store. There is also merchandise to keep us busy along the way. This is referred to as the