QUESTION 12 Factory work is hot hard work. Recently there have been verbal and almost physical Tights on the floor. The company is considering personality test as part of the hiring process. Should it? a. No, the primary KSAs of this position are not related to personality b. Yes, a personality test will help the company avold volatile employees OcYes, these tools provide excellent insight into employee interpersonal skills d. No, factory workers do not do well on multiple choice tests. QUESTION 13 Mina is honored and worried as the speaker at the Business and Professional Women's club meeting. How should she prepare? a. Use the 5 step process related to topic, benefit, positions, title and content. O b. Meet with 5 prior speakers to see what they did. Oc Complete 5 pre-checks of attire, microphone check, notes, location, and audience. d. Watch the 5 most popular YouTube speakers to find commonalities