QUESTION 12 The Heat Map below shows the number of calls the CUNY -QC IT Help Desk received during a recent term. Help Desk Call Log 9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 636 724 728 813 675 507 548 558 354 412 Mon 1,040 52 118 170 147 150 147 24 124 79 29 Tue 836 106 119 156 117 36 74 101 11 53 63 Wed 799 20 142 43 128 141 24 93 93 32 83 Thur 729 86 49 48 94 96 72 84 84 36 80 Fri 838 145 104 100 130 49 25 71 71 66 77 Sat 751 80 68 69 55 118 105 112 112 27 5 Sun 962 147 124 142 142 85 60 63 63 61 75 Based on the data shown here, what percentage of Help Desk calls are received between the hours of 1:00 pm and 4:00 pm? Put your answer in decimals to 3 places. e.g 5.6% should be entered as 0.056