Question 13 (1 point)

The intent of ________ theories was to identify characteristics that might differentiate leaders from nonleaders.

Question 13 options:

	transformational
	behavioural
	trait
	situational

Question 14 (1 point)

In which of the following cases has communication occurred?

Question 14 options:

	Ana tells her manager that she needs a new computer.
	Jen has sent an urgent email to her Japanese colleague.
	Jack sends a text message to his girlfriend.
	Gary updates his blog regularly.

Question 15 (1 point)

Which of the following statements about planning is TRUE?

Question 15 options:

	Planning is concerned with means but not ends.
	Planning is concerned with ends but not means.
	Planning establishes goals or standards that eliminate the need for controls.
	Planning is concerned with both means and ends.

Question 16 (1 point)

The ________ stage is complete when members begin to think of themselves as part of a group.

Question 16 options:

	norming
	forming
	storming
	performing

Question 17 (1 point)

One of the eight traits associated with leadership is ________.

Question 17 options:

	agreeableness
	proneness to guilt
	emotional stability
	conscientiousness

Question 18 (1 point)

Trait theory ignores ________.

Question 18 options:

	the fact that leaders should be able to create visions and solve problems
	the interactions of leaders and their group members
	physical traits of leaders
	the behavioral aspects of honesty and integrity

Question 19 (1 point)

________ is fundamentally linked to managerial performance.

Question 19 options:

	Communication
	Leadership quality
	Delegation
	Acceptance of authority

Question 20 (1 point)

Line managers who are involved in interviewing job candidates ________.

Question 20 options:

	reduce hiring costs substantially
	perform better at their jobs
	feel they are doing work that is the HR department's responsibility
	increase success of their organizations

Question 21 (1 point)

The same environment can present opportunities to one organization and pose threats to another.

Question 21 options:

	True
	False

Question 22 (1 point)

Motivation is a process where person's efforts are energized, directed, and sustained toward a goal.

Question 22 options:

	True
	False

Question 23 (1 point)

For communication to be successful, meaning must be conveyed and ________.

Question 23 options:

	transmitted
	understood
	received by the other person
	distributed

Question 24 (1 point)

Possessing a set of appropriate traits associated with leadership makes it more likely that an individual would be an effective leader.

Question 24 options:

	True
	False