Question 13 (1 point)

Which of the following statements about planning is TRUE?

Question 13 options:

	Planning is concerned with ends but not means.
	Planning establishes goals or standards that eliminate the need for controls.
	Planning is concerned with both means and ends.
	Planning is concerned with means but not ends.

Question 14 (1 point)

Goals provide the direction for all management decisions and form the ________.

Question 14 options:

	foundation for all other management functions
	desired outcomes that the organizational members will likely achieve
	basis for profit projections to satisfy shareholders and other external stakeholders
	criteria against which actual work accomplishments can be measured

Question 15 (1 point)

E-Biz Dreams (Scenario)

Robert Lee has just completed a Bachelor of Computer Science degree at Carleton University. He now wants to begin a new Internet business selling his services as a website developer for companies in Ottawa. He estimates that within one year, if his business idea is a success, he will be employing five programmers and two analysts.

To make his business successful, Robert will first have to develop a(n) ________ plan that establishes the company's overall goals and positions it in terms of its environment.

Question 15 options:

	standing
	strategic
	specific
	operational