Question 13 (4 points) Listen Which of the following statements is true? The less differentiated and valuable an offering, the more the Internet shifts bargaining power to sellers. Highly differentiated sellers that can advertise their products to a wider customer base can demand higher prices In markets where commodity products are sold, the Internet can decrease buyer power by increasing price transparency Porter's Value Chain Analysis model is used to describe industry competition and attractiveness Question 14 (4 points) Listen Software As A Service (SaaS) firms may offer their clients several benefits. Which of the following is not one such benefit? Potentially faster development compared with installed package software or systems developed in-house Financial risk mitigation because start-up costs are low Costs that are fixed capital expenses rather than variable operating expense Decreased costs due to eliminating or reducing software, hardware, maintenance, and staff expenses