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QUESTION 13 Assume a company Incurs $200,000 of customer service salaries. The employees in the Customer Service Department spend their timo performing four activities follows:

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QUESTION 13 Assume a company Incurs $200,000 of customer service salaries. The employees in the Customer Service Department spend their timo performing four activities follows: 40% of their time is spent in "Problem Resolution," 25% of their time is spent in "New Account Setup, 20% of their time is spent in "Payment Processing," and 15% is spent in other activities. In the company's activity-based costing system, how much of the customer service salaries would be allocated to the "Payment Processing" activity? $130,000 $80,000 $50,000 $40,000 QUESTION 14 Assume a company's activity-based costing system included three expenses: Vehicle operating expenses, $300,000; Vehicle depreciation, $140,000; and Customer service salaries, $180,000. These costs were consumed by four activities as follows: Vehicle operating expenses Vehicle depreciation Customer service salaries Customer Travel Deliveries Service 45% 40% 10% 40% 50% 0% 20% 30% 35% Other Total 5% 100% 10% 100% 15% 100% How much total cost (including all three expenses) would be allocated to the Travel activity? $247.000 0 $217,000 $227,000 $197.000

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