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Question 13 Your organisation's process for accepting new service users includes a conversation with them about safety and respect toward other people and property.

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Question 13 Your organisation's process for accepting new service users includes a conversation with them about safety and respect toward other people and property. Maria is from Brazil and has low level English skills. She has sent you a text message to ask if you are able to explain these points in writing so she can read them slowly and try to understand them. Explain the requirements for safety and respect for people and property in writing to Maria, using short words and sentences and without the use of jargon or slang terms, that might be most suitable to her language needs, given there is a potential language barrier.

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