Question 14: make a list of communication methods that can be used to communicate unresolved issues, concerns and problems raised by team members with the line management and stakeholders.

Question 15: As a manager, what are your responsibilities with regards to evaluating and resolving concerns raised by stakeholders? Identify and document any four (4).

Question 16: Answer the following:

16.a: Briefly explain the following activities which can be used to develop team in the workplace:

Investigate

Communicate

Value everyone

16.b: How does the communication process is established in the workplace?