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QUESTION 14 of 20: What is the overarching goal of a controller? a) Ensuring guest satisfaction throughout the hotel, including front office, housekeeping, maintenance, and

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QUESTION 14 of 20: What is the overarching goal of a controller? a) Ensuring guest satisfaction throughout the hotel, including front office, housekeeping, maintenance, and food and beverage b) Assisting in every legal way to improve net protits and increase the return on the owner's investment c) Bulding the best possible relationships with the owner, GM, and all department heads

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