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QUESTION 16 In order to be enforced by the law, an agreement between a hotel and a guest for overnight accommodations must be: a. In

QUESTION 16

In order to be enforced by the law, an agreement between a hotel and a guest for overnight accommodations must be:

a.

In writing.

b.

Made more than twenty-four hours in advance of the overnight stay.

c.

Made through an online reservation system.

d.

Must be comprised of an offer, acceptance, consideration, and capacity.

QUESTION 17

The origin of the legal rules governing today's hotel industry can be found in:

a.

The Greco-Roman Code.

b.

English Common Law.

c.

Early American Statutory Law.

d.

Decisions from the U.S. Supreme Court.

QUESTION 18

An intoxicated hotel guest was creating a disturbance in the hotel lobby. Hotel employees attempted to calm the guest down and offered to assist him back to his room. Not only did the guest refuse, but he became belligerent and physical. Hotel security was called to remove the guest from the premises. During the process, security injured the guest's shoulder. In a lawsuit for injuries brought by the guest, the hotel will face

a.

No liability because the guest was intoxicated.

b.

No liability because hotels have unlimited rights to remove guests from their premises.

c.

Full liability because, under common law, hotels are strictly liable for injuries to guests when those injuries occur on hotel property.

d.

Potential liability if the hotel employees failed to act reasonably under the circumstances.

QUESTION 19

Sean, a 35-year-old Black man, stopped at hotel in Spokane, Washington looking for a room. The sign on the hotel marquis read: Vacancy. When he inquired at the front desk, however, he was told by the clerk that the hotel was full. In the parking lot, he bumped into a Caucasian family unloading their luggage for a stay in the hotel. Sean advised them that the hotel had no vacancies. The family disagreed, with one member stating, "We just came from the front desk and the clerk told us there was plenty of room." If Sean were to file a discrimination claim, original jurisdiction to hear his claim would rest with:

a.

The Washington State Human Rights Commission, a Washington state court, the Federal District Court for the District of Washington.

b.

The Washington State Attorney General's Office, a discrimination court, an administrative law judge in the Washington Department of Health and Human Services.

c.

The Supreme Court of the United States.

d.

The Washington Consumer Protection Division or the Washington State Hospitality Board.

QUESTION 20

A Native American couple was evicted from their room during a multiple day hotel stay. The eviction occurred on the third day of a five-day stay. The couple was evicted for playing their television too loud, violating hotel policy. During their stay, the couple noted that other guests, not of Native American ancestry, who engaged in similar behavior, were not asked to leave. If the couple were to file a lawsuit against the hotel, their strongest claim would likely be

a.

That the hotel policy prohibiting excessive noise was prohibited by law in light of the Constitutional right to freedom of assembly.

b.

That the hotel had engaged in discrimination by enforcing the policy against the couple while refraining from taking similar steps against other hotel guests who violated the policy.

c.

That the hotel walls were thin and therefore the hotel had no right to remove them from the premises.

d.

That the hotel was required by law to provide the couple with several warnings before resorting to removal.

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