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Question 16 Not yet answered Marked out of 12 Flag question XYZ Company's customer service department follows up on customer complaints by telephone inquiry.
Question 16 Not yet answered Marked out of 12 Flag question XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000 calls and incurred costs of $203,000. If 3,000 of these calls were for the company's marketing division (the remainder were for the retail division), costs allocated to the marketing division should amount to: Select one: O a. $103530. O b. $116,000. O c. $87,000. Od. $203,000. Oe. $117,740
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