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Question 16 Not yet answered Marked out of 12 Flag question XYZ Company's customer service department follows up on customer complaints by telephone inquiry.

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Question 16 Not yet answered Marked out of 12 Flag question XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000 calls and incurred costs of $203,000. If 3,000 of these calls were for the company's marketing division (the remainder were for the retail division), costs allocated to the marketing division should amount to: Select one: O a. $103530. O b. $116,000. O c. $87,000. Od. $203,000. Oe. $117,740

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