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Question 17 (2 points) 3. The most critical part of service in the hospitality industry is simple: a a. Tell a joke b b.
Question 17 (2 points) 3. The most critical part of service in the hospitality industry is simple: a a. Tell a joke b b. Laugh c c. Smile Od d. Know all the prices on the menu Question 18 (2 points) Restaurants run on a a. Yelp reviews b. upset customers c. no sleep Od d. teamwork
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Operations Management Creating Value Along the Supply Chain
Authors: Roberta S. Russell, Bernard W. Taylor
7th Edition
9781118139523, 0470525908, 1118139526, 978-0470525906
