Question 17 Not yet answered Marked out of 1.2 Flag question XYZ Company's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 7,000 calls and incurred costs of $203,000. If 3,000 of these calls were for the company's marketing division (the remainder were for the retail division), costs allocated to the retail division should amount to: Select one: a. $103,530. b. $116,000. c. $99,470. d. $203,000. e. $117,740.