Question 18 Not yet answered Marked out of 1 P Flag question All Tiffany salesperson know about their products, offers etc. in detail. This helps them in explaining and discuss the diversified products details with the customers. Which of the following skills is helping them in performing their task in best possible manner? a. Basic management skills b. Leadership skills c. Team building skills d. Communication skills Question 19 Not yet answered Marked out of 1 P Flag question When Mr. Sulaiman started his business, he had a very rough time and he faced lots of difficulties. But his persistence to achieve his goal and extremely strong desire to achieve success allowed him to bounce back. Which of the entrepreneurial characteristics is mentioned in this case? a. Dedication b. Self-starter c. Passion d. Leadership