Question $2(1$ point$)$

Listen

It's best to show during conflict if you want to be dialogic in your approach.

Sympathy

Neutrality

Empathy

Contempt

Question $3(1$ point$)$

The Tuckman Model of Group Development includes five phases. Order the phases from first $(1)$ to last $(5).$

Adjourning

Storming

Norming

Forming