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Question 2 Address the following questions about knowledge management systems: Question Answer What is a knowledge management system? What is it used for? (40-80 words)

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Question 2 Address the following questions about knowledge management systems: Question Answer What is a knowledge management system? What is it used for? (40-80 words) When would you use the following types of knowledge management systems? Customer support system Expert support system Document management system Database management system List three (3) benefits of knowledge management and sharing

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