Question 2 Read the following passage and answer the questionsthat follow: Bread is a common product consumed by a sizeable proportion of the urban and semi-urban community. It is nutritive, easy to preserve, has a prolonged shelf life and therefore enjoys a ready market. Baking bread, like most confectionary products, is a lucrative business and bakery products are conventionally stocked by all provision stores. Ideally, to start a bakery business, the investment scale will depend on the project set objectives and the type of products you are going to produce. Experts say it is better to diversify into different products, such as various types of bread, cakes and pastries. It is advisable to start at home with an electric or charcoal oven; or even bake from your kitchen, garage or back-yard and sell to your neighbours. Starting small may require about Shs 50,000 to buy ingredients including baking flour, sugar, butter, eggs, yeast or baking powder and flavours. However, for those who wish to do it on large scale it may require much more. Bread and other confectionary products are all becoming household items at social events like birthday parties, wedding receptions, bridal and baby showers, corporate events, schools and religious events. The market is available throughout the year. To invest in bakery business, however, like any other business investments, requires one to ensure a ready supply of raw materials and identifying suppliers to offer the same quality raw products because this will determine the quality of your end products. Secondly, get to know your already existing competitors; what they are doing better and their weaknesses. What they are not doing well should give you a picture on how to strategize when starting your own bakery. If your competitors deliver products to the market at 10:00 am., deliver yours much earlier. It is wise to be observant about their packaging and aroma of the bread. Take a deliberate strategic plan to manage the expenses of ingredients and energy appliances. Minimize costs by buying in bulk because prices of products change. Required: (a) Give two reasons to prove that baking bread is a lucrative business. (4 marks) (b) Advise an upcoming entrepreneur on threeinternal factorsto bear in mind before starting a bakery business. (6marks) (c) Identifytwo potential challenges of dealing in confectionary products. (4marks) (d) Suggest twoexternal factors an investor should consider before undertaking a bakery business. (4 marks) (e) Briefly explain how an entrepreneur can minimize costs and maximize profits. Question 3 (a) Reports have been reaching your office about the grievances and discontent that has been brewing among the company employees related to poor remuneration, lack of incentives, stagnation in status and lack of human resource training. As the human resource manager of the company, you are tasked to carry out investigations regarding: ? period of service for all employees; ? promotion schedules in the company; ? allowances paid to the workers; ? workers' opinion on the conditions of work.

Required: Write report to the managing director detailing your findings and give your recommendations. (10marks) (b) Having a productive workforce starts with hiring great employees through conducting effective interviews.

Required: Explain two key points to advise an employer preparing to interview job candidates.

(c) Many commercial institutions regularly send out letters that have grammatical errors and misspelled words. Others advertise a sale on the wrong day or indicate wrong quotations. Required: Give two reasons to explain the importance of proof-reading a business presentation before it is delivered to the audience. (4marks) (d) One of your firm's clients would wish to be availed with supplementary information about your products which include soap, creams cleansers, and hair oils. Required:

i)Suggest two appropriate methods of communication that should be used to avail him with the required information.

Question4 (a) You and your friends have opened up a restaurant near the main road in the vicinity of your home town. You have named it "Appetite at a Glance". You will offer services ranging from breakfast, lunch, dinner and take- away. Soft drinks and natural fruit juice will also be available.

Required: Design an advertisement, to be published in a newspaper, which would market your project and attract clients. (10 marks) (b) The success of training workshops and business conferences will depend on how well they are organized. Effective management of these events involves assigning responsibilities and roles to individuals. Required: Explain two reasons why there should be a coordinator in a training workshop. (4 marks) (c) Information and Communication Technology (ICT) has opened new opportunities and transformed organizational proceedings.

Required: i)Give two reasons to explain why it is important for a company to have an Internet website

(d) The most frequently used form of external communication in any organization is the telephone.However, a bad impression created through the exchange may be difficult to correct. Required: Suggest two qualities that should be demonstrated by a front desk officer when answering a telephone call. Question 5 (2 marks) (Total 20 marks) (a) Kabanga Farmers' Group(KFG) is organizing an annual general meeting (AGM) to take place on 11 June 2019 in the company conference room starting at 9:00am.

Required:

As the company secretary, design a radio announcement inviting members to this meeting. (10 marks) (b) Meetings are effective and important tools in the communications process. Some managers, however, treat them as after-thoughts and hold them out of obligation.Nevertheless, decisions made in a meeting are recorded for future reference.

Required: (i) Suggest three guidelines to be considered when planning for a meeting. (6 marks) (ii) Explain why it is important to have resolutions in a business meeting. (2 marks) (iii) Explaintwo scenarios that would necessitate making a follow up after a business meeting.

Question 6 (a) (b) The information below relatesto the amount of produce,in metric tons, that was purchased by Meia and Moni Farmers Association in the year 2014: Month Amount January 3,000 February 2,500 March 1,000 April 900 May 1,100 June 1,500 July 2,300 August 2,700 September 2,500 October 1,200 November 1,100 December 2,200 Required: Represent the above statistics on a suitable bar graph and determine their range. (10marks) Visual communication is becoming more common in business with new advancement in technology. Required: (i) Give two reasons to explain the purpose of using visual in presentations. (2 marks) (ii) Identify any three types of visual aids and explain how they can be used to relay information. (3marks) (iii) Give three advantages and two disadvantages of using a projector during a presentation. (Smarks) (Total 20 marks)