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Question 2 [Soalan 21 From the benchmarking activities carried out with Produa Sdn Bhd, Table 1 shows the checksheet showing customer complaint data collected

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Question 2 [Soalan 21 From the benchmarking activities carried out with Produa Sdn Bhd, Table 1 shows the checksheet showing customer complaint data collected by quarter in the year of 2021. [Daripada aktiviti penandaarasan yang dijalankan bersama Produa Sdn Bhd, Jadual 1 menunjukkan lembaran semakan yang menunjukkan data aduan pelanggan yang dikumpul mengikut suku tahunan untuk tahun 2021.]

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