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Question 2 The customer is always right. Do you agree or disagree with this statement? Support your answer with examples of how quality should be

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The customer is always right. Do you agree or disagree with this statement? Support your answer with examples of how quality should be defined and how the Kano model links to customer expectations. This answer must be in your own wordssignificant cut and paste from the text or other sources is not acceptable.

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