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QUESTION 2 TRAVEL AGENTS AND TOUR OPERATORS Sarah and Hanis booked a 3 days 2 nights' tour package to Langkawi with Legasi Tours. On the
QUESTION 2 TRAVEL AGENTS AND TOUR OPERATORS Sarah and Hanis booked a 3 days 2 nights' tour package to Langkawi with Legasi Tours. On the second day, Sarah and Hanis cannot do any activity due to rainy weather. They asked their travel agent, Aiman to reschedule their activity. Aiman said he can reschedule the itinerary but they must make some additional payments. Was Aiman conduct appropriate way as a travel agent? Advise the parties. (15 Marks)
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