Question 2.1

Scenario You are a Team Lead 1at the accounting firm, "Money Matters". The firm's objectives are to provide accurate financial services to clients, optimise tax strategies, and ensure compliance with regulations. Your team consists of skilled accountants and bookkeepers with varying levels of expertise and availability. As a Team Lead, you are responsible for assessing and prioritising personal, team, and organisational demands to ensure that work priorities are aligned with overall goals and objectives.

Excerpt from "Money Matters" Policies and Procedures Manual: Work Priority Management

Assessing and prioritising work demands:

• Team Leads are responsible for evaluating the urgency and importance of tasks, considering individual capacities and organisational goals.
• Prioritisation should align with the firm's core objectives, client needs, and resource availability.

Your team is currently managing multiple client projects, each with unique demands and deadlines. Here are 12 tasks that need to be prioritised for completion:

1. Prepare monthly financial statements for Client A.
2. Review bank reconciliations for Client B.
3. Attend a client meeting with Client C to discuss tax strategies.
4. Complete a financial analysis report for Client D.
5. Submit tax returns for Client E by the deadline.
6. Update the accounting software with recent transactions for Client F.
7. Assist with internal training on new accounting software.
8. Respond to a client's urgent query about payroll calculations.
9. Collaborate with the tax consulting team on a complex tax planning project.
10. Review the work of junior team members for accuracy.
11. Attend an industry conference on financial regulations.
12. Draft a proposal for potential new client engagement.

Question Use Eisenhower's Urgent-Important Matrix to prioritise the 12 tasks for completion, based on their alignment with the firm's core objectives, client needs, and availability of your team's resources.

Categorise each task into one of the four quadrants:

Urgent and important	Not urgent but important
Urgent but not important	Not urgent and not important