QUESTION 22 1 points Save Answer The key result of achieving a competitive advantage is: an ability to consistently do something of high value that one's competitors cannot replicate or do as well. an ability to drive the competition out of business and to make extraordinarily high profits. an ability to establish a monopolistic market position. an ability to sidestep government regulations. an ability to consistently do something of low value that one's competitors can replicate or do as well. QUESTION 23 1 points Save Answer General environment conditions exclude which one of the following categories? Natural environment conditions Economic conditions Technological conditions Human relations conditions Legal-political conditions QUESTION 24 1 points Save Answer Political-legal conditions in the general environment include: philosophy and objectives of political parties, as well as laws and governmental regulations. inflation, income levels, gross domestic product and unemployment. nature and conditions of the physical environment. social values regarding human rights and the natural environment, trends in education and demographic patterns. development and availability of technology in the environment, including scientific advancements.1 points Save Answer Persons, groups, and institutions that are affected in some way by the organisation's performance are referred to as: target populations agencies All of the options listed stakeholders None of the options listed QUESTION 26 1 points Save Answer All of the following are true statements regarding environmental uncertainty EXCEPT: most organisations encounter relatively little uncertainty in their environments. there is a lack of complete information concerning what developments will occur in the external environment. the rate of change in factors in the environment is one component of environmental uncertainty. environmental uncertainty makes it difficult to understand potential implications for the organisation. complexity refers to the number of different factors that exist in the environment. QUESTION 27 1 points Save Answer The greater the level of environmental uncertainty, the: greater the level of environmental complexity and the rate of change in the environment. greater the need for flexibility and adaptability in organisational designs and work practices. all of the options listed. none of the options listed. more attention that management must direct toward the external environmentQUESTION 28 1 points Save Answer Jimmy is new to the ZYX Organisation. He asks his supervisor why production standards are not modified to reflect market competition. His supervisor says, 'That is the way we do things around here.' The supervisor's comment is an example of: a supervisor's principle. an outdated production manual. the organisational culture. the supervisor's motto. the corporate mission. QUESTION 29 1 points Save Answer As the newly appointed manager of one of the major divisions of a large company, Barbara stated that one of her objectives was to create a workplace environment that allows all kinds of people to reach their full potential in the pursuit of the division's objectives. Barbara's statement indicates that she is committed to: managing the natural environment. human resource management. management by objectives. impressing the company's top executives. managing diversity.QUESTION 30 1 points Save Answer Which of the following statements about a diverse workforce is NOT true? A diverse workforce is best aligned with the needs and expectations of a diverse customer base. A diverse workforce helps an organisation to better understand and serve the needs of the global marketplace. A diverse workforce presents little management challenge in addressing various human resources issues. A diverse workforce makes good business sense in all contexts of organisational action. A diverse workforce offers a rich pool of talents, ideas and viewpoints that are useful for solving the complex problems of highly competitive and often-uncertain environments