Question 2.3

Scenario You are a Team Lead at the Sydney-based accounting firm, "Money Matters". Your team consists of skilled accountants and bookkeepers who provide comprehensive financial services to clients. As a Team Lead, you recognise the importance of maintaining the health and wellbeing of your team members to ensure their productivity and job satisfaction.

Excerpt from "Money Matters" Policies and Procedures Manual: Employee Wellbeing

Managing team health and wellbeing:

• Team Leads are responsible for identifying and implementing techniques to support the physical, mental, and emotional health of team members.
• Techniques may include promoting work-life balance, providing opportunities for skill development, and fostering a supportive work environment.

Lately, you've noticed that some team members are experiencing higher levels of stress due to increased workloads and client demands. You're concerned about their wellbeing and want to implement strategies to manage stress and enhance team health.

Question As a Team Lead, how would you identify and implement techniques to manage the health and wellbeing of your team in response to increased stress levels? Fill in the table below to outline your approach to addressing the following points:

Techniques / approach to...	Response
Initiate discussions with team members to gain insights into their unique challenges and stressors
Foster open communication and create a safe environment
Identify the specific factors contributing to heightened stress levels
Explore effective strategies to manage stress and enhance wellbeing
Tailor strategies to address the unique challenges of individual team members
Foster a supportive work environment that encourages teamwork and mutual assistance
Emphasise work-life balance and provide flexibility, where feasible
Offer opportunities for skill development and growth
Schedule and conduct regular check-ins to monitor progress and wellbeing
Establish a feedback loop for continuous improvement

(Approximate word count: 200 - 250 words).