Question 24 The evaluation stage of Action Research is where learning occurs. True False Sebastian Schnauzer manages workow in Accounts Receivable (AR) at BBT. Much of customer billing is automated, but there are exceptions. Exceptions require manual processing by AR staff. After extensive analysis, he has determined that a ore-processing step will reduce processing time. To test out his theory, he ran a pilot test over the past two Mondays. On the rst Monday (two weeks ago). the staff used the old process. On last Monday, they used the new process that included the new preprocessing step. To make the test fair. he sorted the records to ensure that each staff member received the same proportion of each type of exception on each of the two test days. After compiling the results. he ran a paired t-test. From this. he concluded that the new process had a significantly positive impact on department productivity. This is an example of . Select the best answer from the selection below. A. action research B. creative problem solving c, None of the answers on this list is true. D,facilitated decision making E. hierarchical data analysis