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Question 25 A company's balanced Scorecard may include both nonfinancial and financial metrics neither nonfinancial nor financial metrics only nonfinancial metrics only financial metrics Question

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Question 25 A company's balanced Scorecard may include both nonfinancial and financial metrics neither nonfinancial nor financial metrics only nonfinancial metrics only financial metrics Question 27 Nonfinancial performance measures in the balanced scorecard such as customer satisfaction are often of future financial performance. not considered an indicator poor indicators leading indicators lagging indicators

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