QUESTION 27 In which step of the control process would she have identified the poor financial performance? 1 Step 1: Setting standards 2 Step 2: Measuring actual performance 3 Step 3: Evaluating deviations (performance gaps) 4 Step 4: Rectifying deviations QUESTION 28 If Transnet decides to implement an instrument that can be applied for labour turnover, absenteeism and the composition of the labour force, which human resource instrument would they make use of? os reguldr mearurenot of oulcomes and reruts, which generates ent eae data on the effectiveness and efficiency of pragrdms Performance measurement 2 Time projections of projects 3 Specific ratio analysesu to evaluale variour ospeces of a company's operaig and findnciai p er formance wich ac its eFici enj, iquid ly proti teuboliy and Solien