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Question 3: (10 marks) a-Explain the difference between formal and informal organization. What actions managers may possibly take in order to reduce the impact of

Question 3: (10 marks)

a-Explain the difference between formal and informal organization. What actions managers may possibly take in order to reduce the impact of the disadvantages of the informal organization? (6 marks)

b-List and explain the different factors that shape the culture of an organization. (4 marks)

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