Question 3 (20 marks) Gunz Leather and Upholstery ("GLU") is a new company that specializes in leather products and works. The management of GLU are focused on delivering high quality products and services and think this is the best strategy to gain competitive advantage. As such they want to embrace a Total Quality Management (TQM) approach at the company. They recently ventured into the upholstery of car seats. The following information relates to the most recent period for their car seats unholctari...uin.. GLU spent N$60000 in the most recent period reviewing its suppliers and evaluating them based on the quality of their materials. In the same period, N$375000 was spent on idle time caused by quality issues. Page 15 of 17