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QUESTION 3 (25 marks) Discuss the ideas of the following quality gurus and demonstrate their relevance to your organisations quality processes today: a) Frederick Winslow

QUESTION 3 (25 marks) Discuss the ideas of the following quality gurus and demonstrate their relevance to your organisations quality processes today: a) Frederick Winslow Taylor (5 marks) b) Walter A. Shewhart (5 marks) c) W. Edwards Deming (5 marks) d) Kaoru Ishikawa (5 marks) e) Max Weber (5 marks)

- 3 marks will be awarded for theory for each guru.

- 2 marks will be awarded for application for each guru.

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