Question 3 (30 marks) Surrey Glass Manufacturing. manufactures a variety of high quality electronic components. Data from the last three months are presented below: Direct materials partial productivity Overtime hours worked Defect rate On time delivery 9 Set up time (average in hours) Number of machine breakdowns Downtime (hours) Number of products returned Throughput time (hours) April 6.85 BO 2.00% 8.0% 6.90 May June 0.86 0.87 7 5S72 1.95% 1.92% 98.3% 98.0% 6.85 6.80 1 1 11.5 11.25 5 4 11.8 11.5 12.0 6 12.0 You are the new assistant controller for Ranger and the controller has asked you to review the performance over the last 3 months and write a summary analysis with your recommendations for follow up or further monitoring. In addition, the controller notes that the company, although it has many detailed performance measures, is considering implementing a balanced Scorecard and asks you to identify the measures you think would be most appropriate to include in the balanced Scorecard. Required: Analyze the performance and prepare a detailed Balanced Scorecard