Question 3 (31 marks; 10 marks for employee satisfaction, 10 marks for customer satisfaction, 5 marks...
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Question 3 (31 marks; 10 marks for employee satisfaction, 10 marks for customer satisfaction, 5 marks on how you would use this information to improve operations, and 6 marks for overall professional design, presentation and creativity of your surveys) ZERO marks will be given if your assignment mirrors the assignment of another classmate. Choose a business that you have shopped at or worked at while attending Georgian College in Barrie. If you are not currently living in Barrie area, please select a business that is close to where you live now. The business name must either start with the FIRST letter of your FIRST name, or your LAST name. For example my name is Doug Gray. I would use G and the company would be Georgian BMW. You need to create the following: 1) Employee satisfaction survey - minimum of 10 survey questions 2) Customer satisfaction survey - minimum of 10 survey questions From the information gathered from your surveys explain who would be using the information and how this information could be used to improve operations. Question 3 (31 marks; 10 marks for employee satisfaction, 10 marks for customer satisfaction, 5 marks on how you would use this information to improve operations, and 6 marks for overall professional design, presentation and creativity of your surveys) ZERO marks will be given if your assignment mirrors the assignment of another classmate. Choose a business that you have shopped at or worked at while attending Georgian College in Barrie. If you are not currently living in Barrie area, please select a business that is close to where you live now. The business name must either start with the FIRST letter of your FIRST name, or your LAST name. For example my name is Doug Gray. I would use G and the company would be Georgian BMW. You need to create the following: 1) Employee satisfaction survey - minimum of 10 survey questions 2) Customer satisfaction survey - minimum of 10 survey questions From the information gathered from your surveys explain who would be using the information and how this information could be used to improve operations.
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