(Question 3) A recent article in the Harvard Business Review discussed strategies for managing a chronic complainer in the workplace. Please look at the headline, picture, and caption. Then answer the questions below. Managing a Chronic Complainer by Manfred F. R. Kets de Vries April 08, 2021 Lorena Ansis Plerlorena/EyeEm/Getty Images[a] Suppose the main outcome of interest in this study is an measuring the perception that one's workplace has a chronic complainer. Provide an example of an ordinal variable using a T-point scale, which can be used in this study. lb] Suppose nonrosnse error due to refusals caused high values for your ordinal variable in part {a} to be consistently overexaggerated by survey respondents. Would this describe a concern related to reliability, validity. or senslttvlbr in a measurement scale's responses? Defend your answer with an explanation