(Question 3) A recent article in the Harvard Business Review discussed strategies for managing a chronic complainer in the workplace. Please look at the headline, picture, and caption. Then answer the questions below. Managing a Chronic Complainer by Manfred F. R. Kets de Vries April 08, 2021 Lorena Assis Phorlorena/EyeEm/Getty Images Summary. Chronic complainers in the workplace are toxic not only to themselves but also to the people around them. A habit often formed in childhood, it arises from a need for validation and attention and over time can alter the neural pathways in the brain and become a... more (a) Suppose the main outcome of interest in this study is an ordinal variable measuring the perception that one's workplace has a chronic complainer. Provide an example of an ordinal variable using a 7-point scale, which can be used in this study. (b) Suppose nonresponse error due to refusals caused high values for your ordinal variable in part (a) to be consistently overexaggerated by survey respondents. Would this describe a concern related to reliability, validity, or sensitivity in a measurement scale's responses? Defend your answer with an explanation