Question 3: Appraise RACI charting for the following Business process. Execute horizontal and vertical analysis and justify whether everyone has appropriate process role in their designated job. Develop the action list. Provide your recommendations. Functions CFO PMO Activities Create a framework for defining IT services. Build an IT service catalogue Defne SLAs for critical IT services Define OLAs for meeting SLAS Monitor and report end-to-end service level performance. Review SLAs and UCS Review and update IT service catalogue Create service Improvement plan 18 CACCCCCR TAC CTC CTIR IOCCORRC CAIR TCRTBRC CAIR IIRIDI AVR I CRRR CAR ACCICCIOR A IRC CIR 1 1 1 1 R Question 3: Appraise RACI charting for the following Business process. Execute horizontal and vertical analysis and justify whether everyone has appropriate process role in their designated job. Develop the action list. Provide your recommendations. Functions CFO PMO Activities Create a framework for defining IT services. Build an IT service catalogue Defne SLAs for critical IT services Define OLAs for meeting SLAS Monitor and report end-to-end service level performance. Review SLAs and UCS Review and update IT service catalogue Create service Improvement plan 18 CACCCCCR TAC CTC CTIR IOCCORRC CAIR TCRTBRC CAIR IIRIDI AVR I CRRR CAR ACCICCIOR A IRC CIR 1 1 1 1 R