Question 3

How would you handle the following situation?

The Evans have signed up the tenancy agreement. You have signed off on behalf of the landlord and the Evans

are ready to move into the new property. The landlord has just contacted you and advised you that:

a) He will require another $500 toward the bond, as the curtains and blinds are all brand new

b) At this stage he cannot give the new tenants remotes or keys to the garage doors as they are being

serviced and will not be available until next week

c) He has just appointed a collection agent and the collection of rent from the tenants will incur a fee

d) He has changed his mind about the children's playground being installed in the yard

When considering your answer to question 3, be mindful of the legislation we have specifically discussed in this

chapter and refer to your state for further clarification.

Question 4

Why is it important for the property manager to carry out inspections with prospective tenants instead of

handing them the key to vacant properties?

What are the benefits of showing the tenant through the property?

Question 5

A property manager is responsible for obtaining and reviewing the prospective tenant's application for

tenancy. Why is it important to be diligent when reference checking the prospective tenant application and

ensuring that all the information is documented?

Question 6

Once the tenant has signed the tenancy agreement and paid all the monies owing, where does the property

manager record the information and what information is recorded?