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Question 3 Joanna is planning to setup an online database system forher business.She runs an online store selling hand-made wallet and bags in Melbourne.Australia.She understands

Question 3 Joanna is planning to setup an online database system forher business.She runs an online store selling hand-made wallet and bags in Melbourne.Australia.She understands having an organized information and database system can ensure her business runs effectively. Joanna wants to make use of the database system for customer relationship management and she would begin by designing the Customer File' recording the purchased record of her customers. She also wants to seek advice on using accounting information system(AIS)

a) Explain what would need to be included as'a file''a record'and'a field'in the database system.

b) Discuss how a well-designed AlS can add value to Jimmy's business.Make sure your answer can relate to Jimmy's e commerce business.

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