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Question 3 Which of the followings is the primary operational decision for a local M-PESA agent located in a convenience store in Kenya? a. Ensure

Question 3

Which of the followings is the primary operational decision for a local M-PESA agent located in a convenience store in Kenya?

a. Ensure the efficiency of the telecommunication network.

b. Price his money exchange services competitively to earn more profit.

c. Identify key customer segments.

d. Manage the inventory of physical and e-money float

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