Question 33(2.5 points)

Which of the following statements distinguishes between organizational culture and job satisfaction?

C16

Question 33 options:

	Job satisfaction is descriptive, whereas organizational culture is evaluative.
	Organizational culture is descriptive, whereas job satisfaction is evaluative.
	Job satisfaction is immeasurable, whereas organizational culture is measurable.
	Organizational culture is static, whereas job satisfaction is dynamic.
	Organizational culture measures how employees feel about an organization's expectations, whereas job satisfaction is concerned about how employees perceive the organization's culture.

Question 34(2.5 points)

________ is a psychological state that exists when you agree to make yourself vulnerable to another because you have positive expectations about how things are going to turn out.

C12

Question 34 options:

	Trust
	Empowerment
	Empathy
	Consideration
	Respect

Question 35(2.5 points)

Intense ________ can be quite stressful to group members and might well affect the way they interact.

C14

Question 35 options:

	dyadic conflict
	process conflict
	intergroup conflict
	task conflict
	functional conflict

Question 36(2.5 points)

In structural terms, the virtual organization is highly centralized, with little or no departmentalization.

C15

Question 36 options:

	True
	False

Question 37(2.5 points)

Your colleagues at work are constantly talking about the vice president in your region. He is perceived throughout the organization as a ruthless man who is not to be antagonized. It is necessary for you to bring him a report, and you are very nervous about having to deal with him. The vice president's major base of power seems to be ________.

C13

Question 37 options:

	referent
	reward
	personal
	expert
	coercive

Question 38(2.5 points)

Diversity is an asset for teams where tasks ________.

C10

Question 38 options:

	are simple
	involve emotional labour
	are highly technical
	required for completing the work are highly interdependent
	require a variety of viewpoints

Question 39(2.5 points)

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

C16

Question 39 options:

	True
	False

Question 40(2.5 points)

Which of the following is an organizational development technique that involves an outsider assisting a manager to identify what to improve and how?

C17

Question 40 options:

	appreciative inquiry
	intergroup development
	process consultation
	action research
	social reinforcement