Question 34 2.5pts In the handout of "ethics", for the purpose of the research published by the professor, which of the following is NOT among the three requisites that must be met by a service provider's conduct in order for the conduct to be deemed as "unethical? O Conduct involves untruthfulness or the concealment of truth. O Conduct violates the contract entered into with the customer. O Conduct is intentional and motivated by the desire to cheat the customer. O Conduct is intended to generate a disproportionate economic benefit for the provider at the cost of the customer. D Question 35 2.5 pts In the reading "Japan's Got us Beat in the Service Department, Too", the item that the U.S. store charged the customer for but did not deliver to the customer was: O a washer and dryer. O a mattress. Ochina. O a jacket. O jewelry. MacBook Air