Question 36

You told your team six months ago that they would all be moving to your company's new building in June. You've just learned that the move has been delayed until September; however, you're not sure whether they will even remember that an earlier date was originally promised. In your message about the September move, how should you deal with your uncertainty about the team's prior knowledge?

a) Flatter them by assuming that of course they remember the original date. Start with a statement like "Our June move has now become our September move."

b) Soften the reminder by putting the original information in a subordinate clause ("Although we were originally scheduled to move in June, ...") or by prefacing it with "As you may recall, ..."

c) Make a joke of the possibility that they've forgotten, so they'll know it doesn't matter. For example, start by saying "Do you remember what was supposed to happen in June? No? It doesn't matter, because it's not happening until September."

d) You don't need to worry about their prior knowledge. They're still moving, and it doesn't matter that the date has been delayed.

Question 39

When using visuals you should do all of these except

A) Include an accurate and descriptive title

B) Represent data accurately both explicitly and implicitly

C) Avoid taking a point of view

D) Give the source of the visual

Question 40

Which of these is grammatically correct?

Our company has plants in Vancouver British Columbia; Flin Flon Manitoba; and Fredericton New Brunswick.

Our company has plants in Vancouver, British Columbia; Flin Flon, Manitoba; and Fredericton, New Brunswick.

Our company has plants in: Vancouver, BC; Flin Flon, Man.; and, Fredericton, New Brunswick.

Our company has plants in: Vancouver British Columbia, Flin Flon, Manitoba, and Fredericton New Brunswick.

Your decision to send either a letter or a memo will be based on

purpose

benefits

audience

context