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QUESTION 4 7 Which of the following is true of a customer complaint? a . It is an opportunity for a business to improve. b

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47

Which of the following is true of a customer complaint?

.

It is an opportunity for a business to improve.

.

It is a personal attack against the owner of a business.

.

It means that the relationship with the customer is broken permanently.

.

It is typically an attempt to spoil the company's name.

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