QUESTION 4

A brief script that shows one person using three different active listening techniques while talking with a second person.

QUESTION 6

You are trying to persuade your boss to let you be the lead project manager on a new project. Your boss states that: (i) you are too new to project management to be lead, and (ii) your knowledge of the technology for the project iw weak. How would you challenge those perceptions if you are using the joint problem-solving approach to negotiation?