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QUESTION 4 a) Service blueprinting is a method used in service design to describe and analyze a proposed service. Develop a service blueprint for

QUESTION 4 a) Service blueprinting is a method used in service design to describe and analyze a proposed service. Develop a service blueprint for going to a movie theatre, buying food, and watching the movie. (a) Discuss TWO (2) challenges of service design. (6 marks) (4 marks) (Total: 10 marks)

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