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Question 4 Assume that The Ritz-Carlton is planning to create a competitive advantage through cost-leadership. Porter (1985) has identified several major factors that affect organizational

Question 4 Assume that The Ritz-Carlton is planning to create a competitive advantage through cost-leadership. Porter (1985) has identified several major factors that affect organizational costs and termed it as cost drivers. Identify and evaluate in relevance to Ritz-Carlton any FIVE (5) cost drivers. [Total: 25 Marks]

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