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Question 4 Corrs Consultancy Ltd. is engaged in BPO industry. One of its trainee executives in the Personnel department has calculated labour turnover rate 24.92%
Question 4 Corrs Consultancy Ltd. is engaged in BPO industry. One of its trainee executives in the Personnel department has calculated labour turnover rate 24.92% for the last year using Flux method. Following is the some data provided by the Personnel department for the last year: Left 60 60 20 Beginning Joined Data Processors 540 1,080 Payroll Processors ? 20 Supervisors ? 60 Voice Agents 20 Assistant Managers ? 20 Senior Voice Agents 4 Senior Data Processors 8 Team Leaders ? Employees transferred from the Subsidiary Company Senior Voice Agents 8 Senior Data Processors 26 Employees transferred to the Subsidiary Company Team Leaders Assistant Managers At the end 1,560 40 ? ? 30 12 34 ? 60 10 At the beginning of the year there were total 772 employees on the payroll of the company. The opening strength of the Supervisors, Voice Agents and Assistant Managers were in the ratio of 3:3:2. The company has decided to abandon the post of Team Leaders and consequently all the Team Leaders were transferred to the subsidiary company. The company and its subsidiary are maintaining separate set of books of account and separate Personnel Department. You are required to calculate: (a) Labour Turnover rate using Replacement method and Separation method. (b) Verify the Labour turnover rate calculated under Flux method by the trainee executive of the Corrs Consultancy Ltd
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